Bubbly Tots Learning Center – Privacy Policy
Last Updated: November 27, 2025
Bubbly Tots Learning Center (“we,” “our,” or “us”) is committed to protecting the privacy and security of all families, children, and website visitors. This Privacy Policy explains how we collect, use, store, and safeguard personal information when you visit our website www.BubblyTots.com, submit forms online, enroll your child, or communicate with us.
By using our website or submitting any information to us, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
A. Information You Provide Directly
We may collect personal information that you provide to us directly, including (but not limited to):
- Parent/guardian name
- Email address
- Phone number
- Child’s name and age
- Tour or information requests and messages
- Enrollment or waitlist applications
- Emergency contact information
- Uploaded files, documents, photos, or videos
B. Website & Technical Data
When you visit our website, certain technical information may be collected automatically, such as:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent on each page
- Referring websites or links
We do not knowingly use advanced tracking technologies for advertising to children.
2. How We Use Your Information
We may use the information we collect for the following purposes:
- Responding to inquiries and providing requested information
- Scheduling tours, calls, and appointments
- Sending SMS/text notifications (only if consent is provided)
- Processing enrollment or waitlist applications
- Communicating with parents/guardians about school-related matters
- Providing school updates and customer support
- Improving website performance, content, and user experience
- Maintaining compliance with licensing and safety requirements
We do not sell your personal information to third parties.
3. SMS/Text Message Disclosure
If you opt in to receive SMS/text messages from us:
- Message and data rates may apply.
- Message frequency may vary.
- Consent to receive SMS messages is not required as a condition of enrollment.
- You may opt out at any time by replying STOP to any text message.
- Carriers are not liable for delayed or undelivered messages.
4. How We Share Your Information
We may share personal information only as reasonably necessary with:
- Licensed childcare staff and administrators for operational purposes
- Service providers who support our operations (such as website hosting, email, SMS platforms, or data storage)
- State or local licensing agencies or authorities as required by law
- Emergency responders, if needed to protect the health and safety of a child or individual
We do not sell or rent personal information to marketing companies or unrelated third parties.
5. Children’s Privacy (COPPA Notice)
Our website and online forms are intended primarily for parents and guardians, not for children.
We do not knowingly collect personal information from children under 13 directly through the website. Any child-related information we collect is provided voluntarily by the parent or guardian through enrollment, waitlist, or communication forms.
If you believe that a child has submitted personal information to us directly, please contact us using the information at the end of this Policy so that we can promptly delete it.
6. California Privacy Rights (CCPA)
As a California-based organization, families may have certain rights under the California Consumer Privacy Act (CCPA), including the right to:
- Request access to the personal information we have collected about you and your child, subject to applicable laws and licensing requirements.
- Request correction of inaccurate personal information.
- Request deletion of certain personal information, where legally permissible.
- Request information about the categories of third parties with whom we share personal information.
To submit a privacy-related request, please contact us at [email protected].
7. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
- Enable core site functionality
- Improve performance and user experience
- Analyze aggregate website traffic and usage
- Enhance security and spam prevention (for example, tools like reCAPTCHA)
You can control or disable cookies through your browser settings. However, some features of the site may not function properly if cookies are disabled.
We do not use behavioral or interest-based advertising targeted at children.
8. Security Measures
We take reasonable administrative, technical, and physical measures to help protect personal information from unauthorized access, loss, misuse, or disclosure. These measures may include:
- Secure hosting of our website
- Use of encryption (HTTPS) for form submissions where possible
- Limited access to child and family information by authorized personnel only
- Staff training on confidentiality and data protection practices
While we strive to protect your information, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
9. Multimedia Uploads (Photos, Videos, and Documents)
Our forms may allow you to upload documents, photos, or videos. By submitting such content, you confirm that you have the right to share it with us and that it does not infringe on the rights of others.
Uploaded materials are used only for the specific purpose indicated (such as enrollment, documentation, or communication) and are not shared publicly without your explicit consent. For internal sharing of children’s media (for example, through parent communication apps like ProCare), separate consent forms and policies may apply.
10. Retention of Information
We retain personal information only for as long as reasonably necessary to:
- Provide our services to your family
- Comply with licensing, legal, and regulatory requirements
- Maintain records for safety, accounting, or audit purposes
Information may be deleted sooner upon written request, unless we are required by law or licensing regulations to retain it.
11. Your Rights as a Parent or Guardian
At any time, you may request to:
- Review the personal information we have on file for you and your child, subject to legal and licensing limits
- Request corrections to inaccurate information
- Request deletion of certain information, where legally permissible
- Withdraw consent for certain types of communication, such as SMS or email marketing
To exercise these rights, please contact us at [email protected] or by phone at (510) 351-0300.
12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this page periodically for any updates.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle personal information, please contact us:
Bubbly Tots Learning Center
963 Manor Blvd
San Leandro, CA 94579
Phone: (510) 351-0300
Email: [email protected]
